Connectivity
Connectivity and managing Your Comcast Business network
New Member
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1 Message
Saturday, December 21st, 2013
Slow Internet
I'm having slow service. I have a 16/3 connection, but I am only gettng .36/.19 with 973 ms. Is there anything I should be checking when this occurs. I just switched to business service 3 days ago and have been getting 20/5 service.
Bobby
Question
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Updated
12 years ago
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Responses
CC_John
Retired Employee
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1.9K Messages
12 years ago
Welcome bflinche. Our Service Center informed us that a service call was scheduled to address your issue. Please let us know if the this has been resolved.
Thank You
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cheerychum
New Member
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3 Messages
12 years ago
We signed up for 16/3 since 2011 and constantly getting 6.5/1.2 recently.
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CC_John
Retired Employee
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1.9K Messages
12 years ago
HI cherrychum. Our Regional Service Center informed us that they are working with you on this issue. Please let us know if further assistance is needed..
Thank You
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cheerychum
New Member
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3 Messages
12 years ago
We have not yet received call nor email from Comcast. Although 6mbps/1mbps is not terribly unacceptable, we still want to know if this is something we should expect.
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