Service in 98682, Vancouver Wa.

Ever since 11 am PDT this morning I have been getting connectivity like this. The first hop data loss, and Comcast has never shown any issue when I have called in. A repair tech just left after looking things over, and 18 mins later it does this:

What is most frustrating is I have no way to speak to someone that is technical (I am a network engineer, I would like someone that can really debug this)

Nick