New Member
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1 Message
Service Agreement Renewal
My two-year service agreement ended in August, and I am now paying a higher monthly service fee.
I have contacted Comcast Business by telephone twice to obtain a quote for a new service agreement.
The first contact ended when the loyalty representative had system issues and promised to call me back when it was resolved. No call back.
The second call was forwarded to a loyalty representative but went to voicemail. I left my information, but no call back.
I have been a Comcast Business customer for over ten years and I would appreciate some assistance in getting a quote for a new service agreement.
Thank you for your assistance.
Comcast_Alfonso
Official Employee
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48 Messages
24 hours ago
Good afternoon user_c97ccd, thanks so much for taking the time to reach out here on our Business Forums. We're happy to help however possible in getting a new business services promotion active for you.
Please send us a direct message by clicking the chat icon located in the top right corner of your Forums page when signed in. Once there, you can direct your messages to "Comcast Business." Please add your full name and service address to help us locate your account.
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user_bb0acc
New Contributor
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1 Message
3 hours ago
Comcast is the Worst!
They like to rip people off. Our bill went from $380 to $538 without notice! This is ONLY Wi-Fi.
I signed a new contract on 9/23/26 and the representative messed up the order. I had to resign a new agreement on 10/28/26 to fix "his" error, now they won’t honor the first quote I was given.
I agreed to a mobile phone as an extra phone as we are a medical office and if our power goes out, it will come in handy; he sent me a desk phone!
They do not listen to their client or their needs.
Complete incompetence!
Thanks Comcast!
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