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user_3e64fa
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Monday, February 12th, 2024 9:15 PM

overcharged by Comcast

Comcast Business overcharged me last year. In January I got a letter stating that I have a credit of $60.81 in my account. How do I receive the payment?

Question

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Updated 

10 months ago

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Comcast_JohnG

Official Employee

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27 Messages

10 months ago

Thank you very much for reaching out to us here @user_3e64fa. If there is a credit on the account the balance would be used to pay any future bills, if the account is closed, it will be paid back to the payment method on the account file. If you need additional assistance, you can reach out to a Business team member to check on that at the https://business.comcast.com/help-and-support/contact-us/ site or contact them at the 1-800-391-3000 number. 

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