New Member
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1 Message
No internet, and Comcast phone disconnected
Our business internet is out, and have been trying to call Comcast support at 1-800-391-3000. Just get call can't be completed at this time. No live chat available. Resetting router and modem does nothing. When I visit my account on my phone, and try to check connection, it says I need an expert to help, and to contact support. Only, I can't. What's up Comcast?
CC_Gina
Gold Problem solver
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421 Messages
5 years ago
Yikes, I'm sorry to hear about this! We would be glad to look into this and see what's going on, we want to get you back online ASAP. Please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, so we can check for you.
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