New Member
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4 Messages
Nightly internet outtage between 9:30pm and 10:15PM Pacific time
This has happened for the last month. Between 9:30PM and 10:15PM Pacific time, I will lose internet connection. I'm on my 2nd AP that connects to the modem. The connection then becomes spuratic, using speedtest.net gets me 1 meg down.
Are the specific updates that happen at that time? I know its not my AP as I can fully connect and configure it, as well as connect to the other PCs on my network.
However, ANY internet connection is absent
train_wreck
Gold Problem solver
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610 Messages
10 years ago
When you lose connectivity through the "AP", can you try connecting a computer via ethernet directly to the modem & see if you still don't connect?
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VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello BradleyWall and welcome,
Please post your downstream/upstream, ans SNR parameters from Comcast Gateway (CG) user interface and this will be helpful for diagnostic purposes.
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BradleyWall
New Member
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4 Messages
10 years ago
Computers directly connected to it do the same thing at the same time of night.
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BradleyWall
New Member
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4 Messages
10 years ago
Great, and instructions to log in and get to the Comcast Gateway user interface? Keep in mind, this is a cable modem only, no built in AP.
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train_wreck
Gold Problem solver
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610 Messages
10 years ago
To login to it, browse to http://10.1.10.1 and use "cusadmin" for the username and "highspeed" for the password
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BradleyWall
New Member
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4 Messages
10 years ago
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