Need to reset my PTR

No problem! You have reached the perfect place for help with resetting the pointers. Over social media, we have a corporate Digital Care team of expert specialists on standby ready to serve you for issues such as this. To further assist, would you mind sending us a private message by clicking the "message" icon on the upper right page of our forum page. Once you click on that, input our shared handle Comcast Business to send us a private message with your name, address, and account number or a phone number linked to the account to verify each account we'll be modifying the PTRs on, as well as the IPs and the respective domains they need to point to.