Need Customer Support for Construction Services

Question

I need a way to contact the construction division for Philadelphia. We signed a contract for services at the end of November and we still don't have serivce to our office.  I have contacted my sales team member and he informed me that it is in the hands of the Construction Division and that they would be reaching out to me.  Unfortunatly it has been a few weeks and I still haven't heard a single peep from anyone.  I keep calling my Sales but I keep getting the same story.  I need to find out what is going on as it is now hindering my ability to conduct business in the city.  Is there a phone number that I can call?

user_Claude · Answer

Thank you for reaching out to us about your installation and for choosing Comcast Business. Sorry to learn that you haven't received any updates regarding your installation and I'm happy to look further into this for you. Please provide your name along with your complete address and phone number to proceed.

Archer2019 · Answer

My name is and the company I work for is. The address of our office in Philadelphia is:

Archer2019 · Answer

My phone number

user_Claude · Answer

Please provide the phone number as well.

Archer2019 · Answer

yes, I just sent you a Private message.

Comcast_JosephA · Answer

I appreciate your reply and the account information. Are you able to send a private message so we can continue work on your account and protect your account information?

Archer2019

Need Customer Support for Construction Services

user_Claude

Archer2019

Archer2019

user_Claude

Archer2019

Comcast_JosephA