Connectivity
Connectivity and managing Your Comcast Business network
New Contributor
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7 Messages
Wednesday, June 23rd, 2021 6:41 PM
My credit card company says I need to close two port ranges
My credit card company says I need to close two port ranges. I have tried to do this in the router (comcast's) but can not save.
Any help would help, tech support (comcast's) says they can not legally help me to close a port.
Question
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Updated
4 years ago
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Comcast_AnthonyT
Official Employee
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30 Messages
4 years ago
Hey there, I can definitely take a look into this for you. Send me a private message please!
To get started on this process,
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it"
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