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scscnj

Visitor

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2 Messages

Friday, November 9th, 2018 1:00 PM

Modem - Admin Tool Password Reset

I need assistance resetting the password for the cusadmin account on the modem configuation page. I have 3 services (separate modems) on my account. I need them all reset to "highspeed" - Thank you.

Question

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Updated 

6 years ago

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Comcast_Gabriel

Official Employee

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300 Messages

6 years ago

Hi! Thanks for reaching out. I can help with the password reset. Would you mind sending me a private message with your full name, a phone number linked to the account, and the last four digits of your account number so I can help?

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Comcast_Gabriel

Official Employee

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300 Messages

6 years ago

Hi! Just checking in to see if you would like me to help with the modem concern.

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scscnj

Visitor

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2 Messages

6 years ago

I do still need asstance. I was out of town and did not see I had a reply. Gabe - can you still help or or someone else? I figured it would already be reset so if someone could help asap I would appreciate it. 

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