I would like to cancel my service.

I'd like to cancel my service, and I don't need a special deal or anything, I'd just like to cancel my service.

What's the quickest way to do that?

Responses

CC_Zachary

Contributor

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15 Messages

2 years ago

@christianm I understand that you need to cancel your business account. You will need to speak with one of my amazing business team members. (800) 391-3000

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christianm

New Contributor

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11 Messages

2 years ago

Alright I was hoping I could do it in chat, I hate talking to CS on the phone.

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CC_Zachary

Contributor

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15 Messages

2 years ago

Since you are looking to make chnages to your Business account that can only be done by phone.

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JAYNEMVY

New Contributor

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1 Message

2 years ago

THEY ARE RIDICULOUS. I HAVE WAISTED SO MUCH TIME JUST TRYING TO CANCEL SERVICE

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K

So, Comcast, given that "due to a third party issue", your customer phone support is not working, how do you suggest that I go about cancelling my service? I have emailed my business sales rep last week, but have not received a reply. Please advise.

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Comcast_PeterB

Official Employee

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26 Messages

Hello @kimdotp and thank you for your post. The (800) 391-3000 phone number should be working so you can be able to get some help with a live agent to help with closing your business account. Thank you for your patience and understanding that the only way to close your account is via the phone.

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2 years ago

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