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New Member

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1 Message

Wednesday, July 23rd, 2025

how do I report fraud

Just spoke with someone alleging to be from Comcast, offering a discounted rate.

However, the alleged rep contradicted himself, and represented Comcast very badly, trying to rush me into a deal.

How do I find out if this was actually a Comcast rep, with a very bad script, or an attempt to get me to reveal billing information?

Thanks!

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Official Employee

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50 Messages

3 days ago

@user_63c4bb This is something that should definitely be reported to our Customer Security Assurance team. They will be able to help make sure this was a legitimate call and secure your account, if needed. You can do this by visiting this link https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment.