Get a call back

How can you get a call back from a human in this time zone to help you, before you just say [Edited: "Language"] us and cancel your business services?

Responses

Comcast_JamesC

Official Employee

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41 Messages

4 months ago

Greetings, @user_5787ec! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues getting in touch with someone, but you have definitely come to the right place for assistance.

If you could send our team a direct message with your full name, the business name listed on the account, and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Comcast Business". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

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