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user_435e05
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Friday, January 19th, 2024 7:15 PM

EDI test and turn-up

is there a test and turn-up period for an EDI? what about when going from OTT (temporarily using another provider's fiber) to the Comcast fiber?

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Updated 

11 months ago

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Comcast_Katie

Official Employee

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34 Messages

11 months ago

Hello @user_435e05 we appreciate you taking the time to use our community for assistance with your issues! Sadly, our team here does have very limited support with it comes to EDI concerns and the connection/transmission with another provider. Are you using a specific software to run the EDI test? If so, it may be best to connect with the developer of the software for possible changes in the test.

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