Connection: 3/3 days of service disruptions

Question

Down for a 3rd time in 3 business days. Can't reach anyone at Comcast to discuss consistent service disruptions. Zip: 94086

CC_Gina · Answer

Hi MyWatch, I'm really sorry to hear that you've been having interruptions so frequently. I'd like to look into the neighborhood for issues; can you please send a private message by clicking on my handle (Comcast_Gina) and sending your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number? Thanks!

MyWatch · Answer

Sent PM to Gina.

MyWatch · Answer

Now down for 2 hours with no indication from Comcast. If you are a business you may want to consider these service disruptions, loss of any connectivity before bundling voice and data.

CC_Gina · Answer

My apologies for any confusion, Jon. I had responded to your private message about an hour ago and will be continuing to follow up on this for you there.

MyWatch

Connection: 3/3 days of service disruptions

CC_Gina

MyWatch

MyWatch

CC_Gina