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New Member

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2 Messages

Monday, May 26th, 2025 4:29 PM

comcast business securityedge reports still coming after cancellation

I canceled and paid my final bill weeks ago, and I am still getting the weekly Comcast Business SecurityEdge reports.  There is no unsubscribe option at all in the email.  How do I stop getting these emails??

Official Employee

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36 Messages

17 days ago

@user_d1b0ac Our apologies for the inconvenience this has caused you as it can take a full bill cycle before everything stops including notification and your final bill. Has it been over a month since you disconnected? 

New Member

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2 Messages

The last bill was dated May 3rd.  I will wait two more weeks and see what happens.

Official Employee

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36 Messages

@user_d1b0ac I recommend giving it until June 4th. Did you have any additions concerns for us?