Connectivity
Connectivity and managing Your Comcast Business network
New Contributor
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2 Messages
Monday, June 21st, 2021 3:22 PM
Check service status for other locations.
When I login to my Comcast Business account it only shows me service status at my location. I occasionally want to check service status for our other offices in WI and IN. How do I do that?
Question
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Updated
4 years ago
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Responses
CC_Korie
Trusted Forum Contributor
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57 Messages
4 years ago
Good morning, @user_c3a50e! Thank you for taking the time to reach out. I understand how important it is to be able to view all your accounts. Here is a great link that will walk you through how to add multiple account through the My Account. https://comca.st/35DEf1c
Please let us know if you have any other questions. :)
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user_d52b6c
New Contributor
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3 Messages
4 years ago
Thanks for the tip. Those accounts are already linked. When I go to the Status page (business.comcast.com/status/) my account displays status, but the other locations show "Business VoiceEdge Service status information is not available for your services."
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user_d52b6c
New Contributor
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3 Messages
4 years ago
Yes, I am logging in with primary ID.
We need to be able to see service status for all our locations. I'll call my Comcast contact and open a ticket.
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