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mtduffy
1st Topic

New Member

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2 Messages

Wednesday, February 14th, 2024

Check availability of fiber product at my address

Hello,

I'm looking to check availability of the product formerly known as Gigabit Pro.  Where can I do so?  Having a hard time finding a customer service rep who is able to advise.

Thanks so much!

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Updated 

10 months ago

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Comcast_Benny

Official Employee

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18 Messages

2 years ago

@mtduffy It's a great service. Would this be for a business or residential network?

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mtduffy

New Member

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2 Messages

Agreed!  This would be for my existing business service address.

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2 years ago

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Comcast_ThomasC

Official Employee

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73 Messages

Correction! Could you please send our team a direct message with your full name, business name, account number, and full address? To send a direct message: 

  1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon 
  2. Click the "New message" (pencil and paper) icon
  3. In the 'To' line, type "Comcast Business" there. A drop-down list appears. Select "Comcast Business" from that list (an "Comcast Business" graphic replaces the "To:" line)
  4. Type your message in the text area near the bottom of the window
  5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

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2 years ago

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user_de59bd

New Contributor

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1 Message

10 months ago

You're kidding, hard time finding a Comcast CSR who knows what their doing?? LOL

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