Can't access a website, looks like a routing issue

I can't access wcpto.com(50.194.128.6) via the web.  It works just fine on my phone, but not from office here.  This site is not a phising site, it's one of our customers and we need to be able to access it  Below are the tracert results:

Tracing route to wcpto.com [50.194.128.6]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.2.2.1
2 1 ms <1 ms <1 ms 23-31-81-158-static.hfc.comcastbusiness.net [23.
31.81.158]
3 32 ms 22 ms 25 ms 96.169.34.1
4 52 ms 18 ms 19 ms c-174-51-110-131.hsd1.co.comcast.net [174.51.110
.131]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.