Missing Internet Settings on MyAccount Page

Hello,

I seem to be missing settings on the MyAccount page for the internet service.

Here is what I see:

But according to the support page I should see more options.

What can I do to get these options on the page?

Thank you,

Joseph

Responses

CCMichael

Gold Problem solver

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575 Messages

8 years ago

Hello middlerivercob and welcome to forums,

I will refresh your profile to try and resolve this access issue. In the mean time are you having a service issue that I can help you with?

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middlerivercob

New Member

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3 Messages

8 years ago

Hello Michael,

Thank you for your help. We are not having any service issues. However, I still cannot see the additional options on that page.

Best wishes,

Joseph

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CCMichael

Gold Problem solver

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575 Messages

8 years ago

Thank you Joseph,

After conferring with my Tier II support I have to apologize but at this time access to the Xfinity Wifi Management has been disabled. I am not aware of when this feature will be restored but if you would like your Xfinity signal disabled I can do that for you.

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middlerivercob

New Member

•

3 Messages

8 years ago

Michael,

Thank you for your reply. No, we do not want the singal disabled, but thank you for the offer.

Joseph

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