New problem solver

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55 Messages

Tuesday, October 13th, 2026 3:04 AM

How do I turn off "Xfinity mobile" and "xfinity wifi" ssids ?

Question in title.  I can't find anything in the "cusadmin" interface to turn these off.

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Official Employee

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50 Messages

12 hours ago

 

rob__jr Thanks for reaching out to us for assistance with turning off the hotspot on your Xfinity gateway. This would be done through either the Xfinity app, or the admin tool with a device directly connected to the gateway. Please keep in mind the device will need to be out of bridgemode first if you have that set up for the app to be able to access the gateways settings. Please let me know if this helps with your question.