
Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
New Contributor
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4 Messages
Thursday, November 10th, 2016
Disable Business Modem Hotspot PLEASE..
It appears the only way to get our public hotspot is through this forum, why is that? Well either way, please inform me of how I will disable this insanely intrusive service. Please.
Question
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Updated
9 years ago
4.1K
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Responses
CC_Jacob
Official Employee
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869 Messages
9 years ago
Hello WALTHAM185,
Your Xfinity Wifi has now been turned off.
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WALTHAM185
New Contributor
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4 Messages
9 years ago
Thank you, it is still showing XFINITY in the 5 and 2.4 spectrum. There was another ssid that appeared to be simultaneously broadcast along with XFINITY, it was lowercase ssid xfinitywifi. That is now gone but XFINITY remains.
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CC_Jacob
Official Employee
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869 Messages
9 years ago
It could be another modem or router in your area. Do you have any other accounts in the building? Below is a screen shot of the WiFi page showing that Public WiFi was turned off:
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WALTHAM185
New Contributor
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4 Messages
9 years ago
They are both back and active.... It cannot be another customers signal as I put my analyzer right next to the comcast business modem and both XFINITY and xfinitywifi in 5ghz and 2.4ghz give a dBm from -20 to -30 respectively. So now what can be done?
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CC_Jacob
Official Employee
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869 Messages
9 years ago
I have turned them back off again, please keep in mind if you reboot the modem it will turn back on.
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WALTHAM185
New Contributor
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4 Messages
9 years ago
Wow, thats pretty darn invasive particularly the part about it reinitalizing itself on reboot?? So everytime the ssids reappear I have to come back on this forum and request they be turned off, very productive...
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CCMichael
Gold Problem solver
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575 Messages
9 years ago
Hello WALTHAM185,
I do apologize for all the extra action needed to keep your Xfinity WiFi disabled at your location. I will ensure that this issue is brought up to our system engineers for future updates. I have disabled the Xifinity Wifi on your modem. Please let me know if there is anything else I can help you with.
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ewatts420
New problem solver
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48 Messages
9 years ago
Can you please turn the public wifi off on my modem also?
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