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user861523123's profile

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1 Message

Sunday, June 10th, 2018 1:00 PM

Comcast Cisco modem broadcasting extra unwanted ssid

I am broadcasting XFINITY and XFINITYWIFI which is fine I want that but now i have a new open network that doesnt work but is super anoying.

 

name of ssid is SSID2-2.4

 

Confirmed 100% it is being broadcast by my new modem. My neighbor is not broadcasting this from his brand new xfinity wifi router why is mine?

 

I want it gone how can this happen it was broadcasting even when I disable XFINITYWIFI broadcast via online portal, the only way to enable disable that network.

 

When i login to modems mgmt interface ai can see the # of devices connected to the rogue SSID2-2.4 network when i hover over the green checkmark Wifi icon at top of interface webpage.

 

HELP lol

Advocate

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1.1K Messages

7 years ago

 

Hi user861523123 and welcome to the business forums.

 

I would like to assist with the additional network that is broadcasting. I'll need your information to review this. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account.