VoiceEdge Desktop App is dropping calls a few minutes into call

Hello there @user_969005 thank you so much for reaching out and bringing this to our attention! Is this happening on only one device or multiple devices within BVE app?  when the drops occur, is any other net-based app affected also? 

Just the one that we are trying to use remote.  No other online based applications are being affected.  It is on a brand new laptop running win 11 with a good internet connection.

OK, thank you so much for clarifying. Since BVE is a very specific application, we do ask that you reach us 1-1, so we can take a closer look at those account specifications.  

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