New Member
•
1 Message
User answers call and it auto-dials to another extension
I have a user who is part of a Hunt Group. When one of the Hunt Groups is ringing, and they answer their phone, it re-dials back to the original Hunt Group number. I currently have no Forward settings on the user's extension and nothing has been changed on the Hunt Groups. Any help on this would be greatly appreciated!
CC_Korie
New problem solver
•
57 Messages
3 years ago
Hi there! I am sorry one of your users is having this issues. That is so frustrating, and would love to help look more into this for you. Can you send us a DM with your name, business name and address?
Click "Sign In" if necessary
Click the "Peer to peer chat" icon or https://comca.st/3EEUFFw
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
- As you are typing a drop-down list appears. Select "Comcast Business" from that list
- A "Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0