Transfer Business Phone Number to Residential

Hi there, @user_b3e400, thank you for taking the time to reach out to us through our Comcast Business Forums. I understand you are trying to transfer a business phone number to a residential account. We can certainly assist with getting you started with that. To begin, please send us a direct message with your full name, business name and service address. 

Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message