Business VoiceEdge ®
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17 Messages
Friday, October 15th, 2021 9:43 PM
Reset Voicemail
Is there a way to reset a voicemail box? I am re-assigning the voicemail/number to a new employee and, of course, the previous user never deleted any vm's. Since there is no way to bulk delete, I had hoped to reset the box.
Question
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Updated
3 years ago
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Comcast_Gabby
Official Employee
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34 Messages
3 years ago
Hello @tgrwa. Happy Friday! We certainly understand how frustrating that can be, you can easily make those changes. Please follow the steps below:
In the Comcast Business app, you can access voicemail playback capabilities, edit voicemails you have received and see voicemail details.
If you do have any questions/concerns please feel free to reach out here. The amazing part of our Digital Care Team is that we are available 24/7!
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