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pmmginc's profile

New Contributor

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2 Messages

Thursday, June 20th, 2019 5:00 PM

Panasonic Embedded Web

Does anyone know how we can access the web interface for the Panasonic TGP600? When I moved our phone services over to Comcast, I assumed it would be essentially the same as our last provider. Even something as simple as renaming a handset can't be done because it requires a password and Comcast won't provide it to me. We have a bunch of these handsets and having to customize each one individually through the terrible menu system on these phones and a major chore. Our last provider, we were able to login to the Embedded Web interface and make the changes via a web browser, but again, Comcast won't provide me the username and password to log into the interface. Is there a way for me to get this username and password or do a reset to get the default passwords to work? 

Official Employee

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276 Messages

6 years ago

Hello, thanks for reaching out to us over forums! I hope that my message reaches you at a good time. I think I can help you get the information that you need 🙂 I was able to find this link for managing your phone system with Comcast

 

https://business.comcast.com/help-and-support/voice/manage-automated-attendants-for-voiceedge-select/

 

For additional information about Comcast Business Voice Edge Select service and how-to's see here:https://business.comcast.com/help-and-support/voiceedge-select/

New Contributor

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2 Messages

6 years ago

yes, that is correct, that is the default password, but the system won't let me in. I believe the username and password were changed by Comcast in the programming process. 

Gold Problem solver

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421 Messages

6 years ago

Hmm, if that's not working then I'd like to look into this further. Would you please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number?