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user_6d2d45

New Member

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4 Messages

Saturday, February 4th, 2023 12:10 AM

Lunch Room extension blinks when outside caller is calling

Sometimes the Lunch Room extension button (which was auto-uploaded to my sidecar) blinks as if the lunch room is calling even though it’s an outside call and the caller ID shows the outside caller (I have unplugged and rebooted, but that did not fix the issue) - please help! 

Note: this extension is also part of the Hunt Group (but the other Hunt Group extensions do not blink)

Question

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Updated 

2 years ago

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Comcast_Roberto

Official Employee

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27 Messages

2 years ago

Hello and welcome to Comcast. I am sorry to hear you are having troubles with your Business phone service. Thank you for taking the time to reach out to us on our Business forums. Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.• Click "Sign In" if necessary

  • Click the "Direct Message" icon in the top right corner
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
  • - As you are typing a drop-down list appears. Select "Comcast Business" from that list
  • - An "Comcast Business" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

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