Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
New Contributor
•
2 Messages
Thursday, June 3rd, 2021 12:12 AM
how do I setup an after hours message for my personal voicemail?
How do I setup an after hours message for my personal voicemail?
I don't see a way to have an alternate message play on my personal voicemail when we are closed. Or am I missing something basic?
thanks
Question
•
Updated
4 years ago
1.2K
2
0
Responses
CC_StephanieK
Contributor
•
13 Messages
4 years ago
Hello, @user_848f61! To set up an alternate greeting, please follow the below steps:
Greeting scheduler with alternate greeting
You can schedule an alternate greeting up to 90 seconds long that will play when your personal greeting isn't scheduled, after hours and on weekends.
If the scheduled greeting option is selected, the personal greeting will be played within the selected time frames and the alternate greeting will be played outside those selected time frames.
Example: If the personal greeting is scheduled from 9:00 am to 5:00 pm on the weekdays, then the alternate greeting will be played from 5:01pm to 8:59 am weekdays, and all day on weekends.
Set up an alternate greeting from the voicemail main menu
How to schedule alternate greeting for the first time
For additional Voicemail management options, please visit: https://comca.st/3i80Vya
0
0
user_848f61
New Contributor
•
2 Messages
4 years ago
Stephanie,
Thanks. I saw that I do not have an option for 6 or 4 when I log into voicemail on my phone. (this key is not valid message) And when I am logged into the voiceedge portal, I do not see any options for scheduling my voicemail messages. FYI, I am the admin for our service. I'm actually trying to change the after hours messages for 3 extensions that we use as voicemail drops for 3 different departments. Is there a difference between business voiceedge and business voice?
thanks
1
0