How do I set up voicemail on main line

With Comcast Business Voice, you can access your voicemail by phone or online from virtually anywhere, helping you stay connected whether you're in the office or on the go. For security purposes, voicemail must be activated from your office phone before it can be accessed remotely. During setup, you'll be required to change the default password and will have the option to record a personalized greeting for your callers.

Please note that each phone line has its own voicemail box and must be set up individually.

Activating Your Voicemail

Voicemail activation must be completed from your office location using your desk phone.

1. Dial *99 from your desk phone.
2. Enter the default password, which is the last four digits of your telephone number.
3. Follow the recorded prompts to:
   • Create a new password
   • Record your name
   • Set up a personalized business greeting

If dialing *99 does not work, connect your office phone directly to the Comcast Business Voice modem and try again. If you're still unable to activate voicemail, please contact Comcast Business Support.

Accessing Your Voicemail

From Your Office

1. Dial your office phone number or press *99 from your extension.
2. When your greeting begins, press #.
3. Enter your password when prompted.
4. Press 1 to review new messages.

While listening to messages, you can use the following options:

• 4 – Replay the message

• 5 – Hear the message details (envelope)
• 6 – Forward the message to a colleague
• 7 – Delete the message
• 8 – Reply to a colleague's message
• 9 – Save the message
• 0 – Hear additional options
• 33 – Skip to the end of the message
• 77 – Delete the message while it is playing
• 91 – Mark the message as unheard
• # – Skip the message
• * – Stop playback and return to the previous menu