How do I forward a voicemail to another extension using the phone?

Voicemail left on wrong extension, need to forward the message to another extension using the phone (volunteer at desk does not have access the the online account features).

Responses

CC_Anna

New problem solver

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39 Messages

4 years ago

Hi @user_f4a361, I hope your day has been fantastic so far! Welcome to Comcast Business Support Community. I would be happy to make sure that message gets to the right person.

Please try these steps:

From the Main Menu, press 1 to listen to voicemail messages.
Press 0 for more options.
Press 6 to send a message to someone else.
Enter a list number, and then press # to forward the message to that Group Distribution List.

Please let me know if this worked for you. I will be on standby.

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