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MarisaM's profile

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Monday, February 27th, 2023 4:40 PM

Do Not Disturb Enabled - Which Voicemail Greeting do callers hear?

If I have "Do Not Disturb" enabled on my extension, which voicemail greeting do callers hear? 

Will they hear my "No answer greeting" or "Busy greeting"?

This is crucial to knowing how I record those messages and I cannot find this information listed anywhere in your instructions or help documentation.

 

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18 Messages

2 years ago

Hi, @

 

 

That is a great question. Is this for residential, business telephone or Xfinity Mobile. You can also just set DND and call from a different device to find out which voicemail will plau. 

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@Comcast_Otari​ Business Voice Edge

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18 Messages

Ok, thank you for letting me know. If you have DND enabled it will be the busy greeting that the caller will hear. 

I no longer work for Comcast.

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18 Messages

2 years ago

I am not sure which voicemail greeting callers will hear with DND enabled. Can you please call that phone from a different phone to see? 

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@Comcast_Otari​ No I can't that's why I am posting in this forum. I thought Comcast would have an answer.  Both my greeing messages are the same so I can't tell by calling myself.