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user_910c73

New Contributor

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5 Messages

Monday, January 23rd, 2023 7:27 PM

Can we assign our phone numbers to soft keys

Looking to assign our phone numbers to soft keys so when some puts a call on hold anyone can hit the soft key to pickup the call

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2 years ago

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CC_Jodie

New problem solver

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71 Messages

2 years ago

@user_910c73 Hello! Thanks for the post. What kind of phones are you working with? 

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user_910c73

New Contributor

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5 Messages

2 years ago

Hello we are using Poly VVX450

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CC_Jodie

New problem solver

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71 Messages

Got it! Have you tried out this link? https://support.8x8.com/equipment-devices/phones/poly/configuring-or-rearranging-soft-keys-for-poly-phones

I no longer work for Comcast.

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2 years ago

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user_910c73

New Contributor

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5 Messages

we dont have access to that interface. Only online comcast business interface 

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2 years ago

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Comcast_Nick

Official Employee

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34 Messages

Ok, thank you for trying that. When you do, is it giving you an error or the log in information isn't working? Since the soft key feature is part of the phones themselves, I don't think there is another way to set that up.

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2 years ago

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user_910c73

New Contributor

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5 Messages

Its asks for a password but we dont have it.

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2 years ago

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user_910c73

New Contributor

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5 Messages

Should we have been provided with the password(s)?  i tried default passcode but it didnt work

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2 years ago

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