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New Contributor

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8 Messages

Friday, August 5th, 2022 5:10 PM

Call Recording

Is there a way to record phone calls.   Either all calls or select certain calls (both incoming and outgoing)?

Official Employee

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12 Messages

2 years ago

@mnknute Thanks for creating a post on our forums! I was checking the available features and am not seeing an option through us, but did find another post on our forums that had some helpful information for third-party devices and will provide the link below. I hope that would help!

 

Third-party Call Recording

New Contributor

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8 Messages

@Comcast_Thomas​ Those lists are 7 years old.  I doubt that those solutions are up to date.

Official Employee

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32 Messages

Hi there, @mnknute I'm truly sorry for the inconvenience you are going through, and thank you for your time today. We currently do not have any feature that is available to us that would allow you to record conversations. I'm truly sorry for the inconvenience.

New Contributor

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1 Message

8 days ago

Looks like this post is over 2 years old. Have there been any changes? Does Comcast Business for Small Business offer any call recording features for physical office phones to some sort of digital platform, like for example via our Comcast Business Account page?

Official Employee

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27 Messages

@ostfirestone In order to get you the answers you need about Comcast Business Voice it would be best to reach out to our experts by calling (800) 391-3000. Our colleagues will be able to answer all your questions.