Business VoiceEdge Portal not working

Business Voice Edge Portal not working. Error message every time I need access, I cannot change my phone line structure.

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Comcast_Alfonso

Official Employee

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47 Messages

1 year ago

Good morning user_c671e4, what is the specific error message you see when accessing the Business VoiceEdge portal?

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The business voice edge portal does not display my business voice edge accounts only my internet accounts; when I click on the box manage my business voice it kicks me out and says something went wrong try again later.

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user_6fb195

New Contributor

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3 Messages

Comcast reps don't know the difference between business voice edge and phone. They keep trying to blame the problem on the browser; surprise it is on edge as well as google. This has been going on since July.

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1 year ago

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user_c87d06

New Contributor

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1 Message

5 days ago

Having same problem, can't access Business Voice Edge Portal; however, surprise to access this forum goes right through to sign me in. Support told me this is not comcast problem but the operating platform I'm using. How can that be answer when works for weeks, then right back to Error message.

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Comcast_ThomasE

Official Employee

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50 Messages

user_c87d06 Can you please try to sign in through the Comcast Business My Account Portal and verify your account linking or service status?

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5 days ago

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