Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
New Contributor
•
2 Messages
Tuesday, December 13th, 2022 10:01 PM
Attendant option to send call directly to voicemail
Hello! I am trying to set up the attendant where there is an option to go straight to voicemail. So, for example, "Press three to leave a message". This is probably something simple but I cannot seem to find a way to do it. Any help is appreciated.
Question
•
Updated
6 months ago
226
3
0
Responses
Comcast_Raul
Official Employee
•
41 Messages
2 years ago
Hello, @user_970571. I hope you're having a great day so far. I appreciate you giving us the opportunity to help figure out how to set up this option in your voicemail. Please visit this link to see the options to manage your greeting https://business.comcast.com/help-and-support/voice/phone-business-class-voice-mail-overview/.
I'll be on standby just in case you have further questions or concerns.
0
0
user_970571
New Contributor
•
2 Messages
2 years ago
Good morning! That link doesn't really address my question. What I am trying to do is set it so that an attendant option sends the caller directly to voicemail. So a caller would be given a list of options (press 1 for accounting, press 2 for sales, press 3 to leave a message). In this example I would need option 3 to go directly to voicemail.
1
0
user_c72a5a
New Contributor
•
1 Message
6 months ago
Has this issue been resolved
1
0