New Member
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1 Message
while on line 1, second call will not forward to line 2 but keeps beeping on line 1
When on line 1 and second call comes in it just beeps on line one instead of routing the 2nd call to line 2. This has just started happening this week, never had a problem before with this. Seems as if a setting was changed.
CC_MartinB
Recognized Contributor
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15 Messages
4 years ago
Hey there, @david_o_smith_dmd,
Our team would love to help you out regarding this landline call forward issue. Let's double-check if that option is enabled on your account. Can you please send our team a private message with your full name and the address number? To send a private message, please go to our home page here on the forums, click the Chat Icon near the top right, and create a message to "Xfinity Support"
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