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New Member

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1 Message

Friday, October 18th, 2024 6:41 PM

We can not make or receive calls

We just got comcast phone and internet service on Wednesday and we have not been able to get calls or call out on our business phone line. 

Official Employee

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29 Messages

2 months ago

 

user_e5171d.

Thank you for taking the time to reach out to us on our Business forums. We can help. Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "message" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.

 

• Click "Sign In" if necessary

• Click the "Direct Message" icon in the top right corner

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there

• - As you are typing a drop-down list appears. Select "Comcast Business" from that list

• - An "Comcast Business" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it