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1 Message

Wednesday, June 6th, 2018 8:00 PM

Robocalls

I attempted to sign up with nomorobo.com, but could not do so with my account.  The topic was purportedly 'resolved', but the resolution was for initial subscriber to individually contact Comcast.  I do not feel the issue should be labeled 'resolved'.

 

Is there a reason a person cannot subscribe to nomorobo.com with a Comcast small business account?   it does not appear Comcast has a solution for robo calls, so nomorobo may be of value.  

Advocate

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1.1K Messages

7 years ago

 

Hi jgreen777 and welcome to the business forums.

 

Thanks for your question on nomorobo. The third party calling feature is not compatible with business lines:

https://nomorobo.zendesk.com/hc/en-us/articles/206784133-Does-Nomorobo-work-on-business-lines

 

If you are having issues with receiving a large number of calls, you may want to use our selective call rejection feature:

https://business.comcast.com/help-and-support/voice/phone-using-call-management-features/

 

You can also register your number on the National Do Not Call Registry:

https://www.donotcall.gov/

 

Please let me know if you need anything.