RE: Fire Alarm

Question

I am also having a similar issue. I know it is a Comcast issue, because we attacked a cellar transmitter to the fire panel yesterday, and issue resolved. That cannot be a full time change at this time. Please explain what steps where taken, and How I can get my Primer Rep to help me resolve this issue.

Comcast_Gabriel · Answer

Daycare_IT, Thanks for reaching out to Comcast Business over our forums page for help with the fire alarm concern. As someone who relies on my fire alarm for safety, I understand the importance of getting this resolved promptly for your business. We can help. Just to clarify, before attaching a cellar transmitter to the fire panel, the panel would fault with a COMM failure. Does this sound correct?

Business Voice

Daycare_IT

RE: Fire Alarm

Comcast_Gabriel