Phone isn't working

Hello @user_958c11, thank you for posting to our business forums. We have employees here on the forums who are staffed 24-hours who can assist to the best of their ability. If you ever need help, click the chat button to start a peer-to-peer communication, or visit here https://comca.st/3ocozdH . In the 'to' area, please address your message to 'Comcast Business' and an available employee will assist.

We appreciate you trying those troubleshooting steps for us and I'm sorry to hear your services are still not working @user_4c700f. We'd be happy to look into your service concerns further and will do everything we can to get you back up and running! To get started, would you mind sending us a private message with your name, address, and account number or a phone number linked to the account by clicking the "message" icon in the upper right page of any forum page. Once you click on that, input our shared handle Comcast Business to send us a private message. We look forward to working with you! 

Hi user_fe9375! Thanks for taking the time to visit our Business Forum. We value you being a customer with us, and my team is here to help. I certainly know the importance of receiving your incoming calls, so we definitely want to get this fixed for you. To better troubleshoot this with you, please send us a Direct Message with your full name, business name, full address, and phone number.

• Click "Sign In" if necessary 
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon 
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business"  
• - As you are typing a drop-down list appears. Select “Comcast Business" from that list 
• - A “Comcast_Business" graphic replaces the "To:" line 
• Type your message in the text area near the bottom of the window 
• Press Enter to send it