permanently disable call waiting

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. That is a great question and we do have the option to remove that feature and turn it off from our end. Otherwise, you do have the option to temporarily disable the option. If you would like for us to remove that feature, you can send us a private message with your name, the full address, and phone/account number so we can get working on this for you. 

I have 2 requests...

1.  I would like to permanently disable call waiting

2.  I would like to turn off the Comcast voice mail feature

Please advise as to how I can do this.

Thank you,

Annell

Hello, thank you for reaching out. We have options to modify and temporarily suspend these features online. You find all your options by clicking this link https://comca.st/3aLKJgK. If you want them permanently removed, we can help make the changes for you. Please send me a private message with your name, address, and account number to get started.