New Member
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1 Message
Outages of our phones and internet
Outages of our phones and internet keep occuring because they are working on the system. Every day since Monday we get texts that there are necessary enhancements that should be complete within a day, but it has happened every day and we end up going without a phone. How can that be helped? Will the backup signal work for phones?
Comcast_Jen
Official Employee
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76 Messages
23 hours ago
Hey there, @user_4e99b6, thanks for reaching out through Comcast Business regarding the issues with your phones and internet. We want to ensure that the services are working for you properly as I understand how important it is for your business. Can you please send us a Direct Message so we can take a deeper look into this for you?
Please send us a direct message with your name, business name, and service address to "Comcast Business" by clicking on the chat icon at the top right of the page.
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