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Not getting all the voicemails
Question about voicemail. If someone is leaving a voicemail and than another person calls and is directed to voicemal, will the second voicemail be recorded also?
I am asking because alot of our customers are leaving voicemails but we don't seem to be getting all of them. So I am thinking maybe if 2 people or more are trying to leave a voicemail at about the same time, only the 1st voicemail is saved?
They all say they get a prompt to leave a voicemail but we don't seem to be getting all of them...is this a known issue with comcast voicemail?
CC_Shan
Contributor
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9 Messages
2 years ago
@user_bbfda0 Thank you for reaching out regarding your Voicemail concern. We are so glad to hear from you and want to assist in any way that we can with your account. No worries! You have reached out to the right team, and we are going to do what we can to make sure you are squared away. In this case I think it's best to take a look at the account directly and we can circle back with our findings.
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