Move business phone number to residential

Who do I need to work contact in order to move my business phone number to my residential xfinity account? Can someone supply contact info for the department I need.

Thank you

Responses

CC_JosephB

Recognized Contributor

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27 Messages

3 years ago

I am happy to help you get this done! I want to make sure of something first. Are you trying to close your business account entirely or just move the phone number, @

user_0c2e10

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user_0c2e10

New Contributor

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3 Messages

3 years ago

I’d like to cancel business service and only keep the phone number. I have xfinity at home and would like to move the phone number there.

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Due to account security @user_0c2e10, we are limited on access to your business account here on social media and we would need you to reach out to Business Services to have the request processed. The expert business team can be reached at 1-800-391-3000. They are available 24 hours/day, seven days/week. If you have any additional further questions or concerns, please don't hesitate to reach out.

I no longer work for Comcast.

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3 years ago

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user_0c2e10

New Contributor

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3 Messages

Can you transfer the phone number first, then I contact business and cancel

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3 years ago

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CC_Anna

New problem solver

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39 Messages

I do apologize, @user_0c2e10 but the Business Service department will need to start the disconnection process to move the phone number to your residential account. The Business team should be able to handle everything for you on one call. Please keep us posted and let us know if you need anything. Our team will be on standby.

I no longer work for Comcast.

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3 years ago

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