Comcast didn't port my new number over when I moved service.

I had requested to move my service to my new office on Feb 24th. They installed new service on March 1st. They said that my existing service will cut off after March 10th. However my current phone number did not transfer over, instead they assigned me with two new numbers. I had spoke to a comcast CS in regards to this, she said its in process and there is nothing she can do. That was about a week ago, today March 12th, we still do not have our phone number back.

Responses

CC_DanielC

Trusted Forum Contributor

•

2 Messages

2 years ago

@user_067d3a Thank you for reaching out to us regarding your ccount concerns with your recent move and the phone numbers not being part of the move. I would like to asist you and take o look into what is going on can you send us a direct message.

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