New Member
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1 Message
business voice portal not working
business is subscribed to business voice but every time i try manage it on the website ( i wanna manage the call forwarding) website will say sorry! SOMETHING WENT WRONG and its been going on for months. We tried to manage it thru the mobile app and its says "VOICE no phone number assigned. to access voice feature a phone number must be assigned in my account by an admin or manager" but there is a phone number already
Comcast_Demitrius
Official Employee
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33 Messages
26 minutes ago
Hey @user_989fdd, Thank you for visiting our official Comcast Business community forums. We would be more than happy to take a look at the Comcast Business account to see if we can find the reasoning the online voice portal is not working.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Comcast Business” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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